Refund policy
Returns & 100% Satisfaction Guarantee
We stand by the quality of our products. If for any reason you are unsatisfied or an order arrives damaged please contact us immediately. We have a number of options available including replacement, return or refund. We understand orders may be gifts and will consider any reasonable return request.. Our aim is always to resolve issues to ensure your satisfaction.
If eligible we do offer free returns meaning we pay the return postage. Bank processing time for refunds is between 1 - 5 days. Free returns only apply within Australia when orders are delivered by the postal system, no returns are accepted for international orders.
